Burraq Services · Maintenance & Technical Support

Your systems, kept fast, secure and current.

Burraq care plans keep websites, apps and systems healthy: updates, backups, security patches, uptime monitoring with alerts, bug fixes, performance optimization and a priority-response SLA - for systems we built, and ones we didn't.

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The problem

What it costs you today.

Sites slow down, dependencies age, backups silently stop, and the developer who built it has moved on. You find out the day something breaks - usually the worst possible day.

The Burraq way

How we solve it.

Burraq care plans keep websites, apps and systems healthy: updates, backups, security patches, uptime monitoring with alerts, bug fixes, performance optimization and a priority-response SLA - for systems we built, and ones we didn't.

What we build

Everything under this service.

Examples, not limits — if you can imagine it, we can build it.

Website maintenanceApp maintenanceSoftware supportBug fixesSecurity updatesPerformance optimizationServer & hosting maintenanceUptime monitoringFeature developmentMonthly health reports
Why Burraq

What you get.

Same-day response on priority issues

Monitored - you know before users do

Backups tested, not just taken

Monthly report in plain language

The process

From call to go-live.

  1. One 20-minute call — bring the problem, not a brief.
  2. A one-page quote: scope, exclusions, price, go-live date.
  3. Design & build, with progress you can see.
  4. Review, refine and launch on the written date.
  5. Handover on your accounts — plus optional monthly care.
FAQ

Common questions.

Can you take over a system you didn't build?

Yes - a short technical audit first, then a plan to stabilise and maintain it.

What does a care plan include?

Updates, backups, monitoring, patching and a response SLA - plus a monthly health report. Feature work is quoted transparently on top.

Do you fix one-off emergencies?

Yes - one-off rescues are possible, though plan clients always come first.

Ready when you are

Get a fixed price and a date — in writing.

One line about the problem is enough. Same-working-day reply, and a 20-minute call that ends with a number.

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